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TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

No inputs were changed.  The TT software just updated and my returns were significantly different.  What do I do to return them to their original inputs?

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5 Replies

TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

Are you sure it wasn't your Taxes Due that dropped?  Did you enter a 1099-G for unemployment?  The update  takes into account that the first $10,200 of that isn't taxed.  Are you using TT online, or TT desktop?

TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

TT Desktop for Windows

 

No unemployment which I know is the newest change.  Fully employed for all of 2020.  My federal refund dropped more than $3,000.

 

Taxes due to 3 different states all increased.

TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

Have you been running regular program updates?  

TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

Yes. Every single update that is available has been installed. The most recent is the one that made the erroneous calculations. 

TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

I think you need to call TT Support:

What is the TurboTax phone number? (intuit.com)

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