turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

tarhoden
New Member

Tried to Clear and Start Over but Turbo Tax says I cannot because I've registered. What is registered?

Turbo Tax will not let me clear and start over. Why not?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
LindseyLO
Intuit Alumni

Tried to Clear and Start Over but Turbo Tax says I cannot because I've registered. What is registered?

Have you already submitted and filed your taxes? If so, you will not be able to clear and start over. More assistance with this has been provided by clicking here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Tried to Clear and Start Over but Turbo Tax says I cannot because I've registered. What is registered?

Or if it doesn't let you clear and you haven't paid or filed you could just start a new account.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question