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How do I get a refund of overcharged TURBOTAX FEES???? You CHARGED my ACCOUNT TWICE!

You notified me by EMAIL of what you would charge me yet my BANK STATEMENT clearly shows TWO separate FEES for TURBOTAX services- I want a REFUND not to mention the BANK FEES such a mistake has costed me- I will reach out for a SUPERVISOR to fix this!

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3 Replies

How do I get a refund of overcharged TURBOTAX FEES???? You CHARGED my ACCOUNT TWICE!

This is the public user forum.  No one here can access your account or authorize any sort of refund for you.  You can make your request with Customer Support.  Use the word ”billing” instead of the word “refund.”  
https://ttlc.intuit.com/questions/1899263


dboylstein
Returning Member

How do I get a refund of overcharged TURBOTAX FEES???? You CHARGED my ACCOUNT TWICE!

I have been charged $116.60 on both 11/5  and 11/6 and am requesting a credit for the duplicate charge

How do I get a refund of overcharged TURBOTAX FEES???? You CHARGED my ACCOUNT TWICE!


@dboylstein wrote:

I have been charged $116.60 on both 11/5  and 11/6 and am requesting a credit for the duplicate charge


You will need to contact TurboTax support for any billing issueshttps://support.turbotax.intuit.com/contact/

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