The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records. (WHERE DO I CHANGE THIS?!)

[Jim Swims]

Yes, after 4 tries om Monday the 18th, and rejections using our correct 2020 AGI, I tried entering zero for my spouse and received yet another rejection, so, I tried zero for both of us and it was finally accepted. So, five rejections over 6 hours before success, finally. What an ordeal. I'm thankful to you who mentioned try using zero otherwise I was about to re-enter the correct AGI, send once more and then follow-up by sending along hardcopies on Tuesday.

[MarilynG]

Your 2020 AGI is not transferred into your 2021 return.   You will need to look at your 2020 Form 1040, Line 11 for this amount.

It gets typed in during the last step of the Efiling process.

@jakebozz

[Jim Swims]

Think you’re missing the point, Marylyn. I did type the correct 2020 AGI from line 11 four different times and the e-file was rejected. Only after entering zero was the e-file accepted.

[MarilynG]

I'm glad that worked.  That means your 2020 tax return had not been processed, so your 2020 AGI was not in the IRS system. 

@Jim Swims

[jakebozz]

Hi, MarilynG,

I did go to last year's tax return to get my AGI.  My problem is that I didn't know where to enter that into this year's return!  You're telling me that I will be prompted for it during the efiling process.  That's interesting-- I tried efiling eight times trying different things (rejected every time), but I was not prompted ever to enter the AGI as part of that process!!!  So that now brings me to a different problem:  Does anyone know how to reset/remove what 2021 Mac desktop TurboTax THINKS my AGI is, so that it WILL prompt me for my last year's AGI?  Alternately, I had used an IP PIN last year, and this year's TT prompts me to enter this year's IP PIN, which I never received (and the irs.gov site is down).  Is there a way to tell 2021 Mac desktop NOT to prompt me for an IP PIN but to instead prompt me for last year's AGI?  One of my attempts was to remove the IP PIN, but TT wouldn't let me proceed without entering one!!!

[VictoryKing]

I filed 2020 a tax return for my son (who was 17 at the time) by April 2021 and it was processed in May 2021.   The correct AGI from the 2020 1040 Turbotax file transferred to the 2021 tax return.  I don't think the IRS uses the PIN anymore, so when filing, I typed in 5 digits.   On the first try, the tax return was rejected.   I thought it was due to the PIN, but I saw someone else posted they resolved the error by putting in 0 for the AGI and that worked for me.   Maybe on occasion, the IRS doesn't have the prior year's AGI in their system - maybe if 2021 was only the second year the person filed a return.   Having to enter 0 in the AGI is not necessarily because the prior year was filed late, it could just be IRS not keeping up.

[fanfare]

With other tax software, the self- select PIN from last year can be used instead of the AGI from last year.

Enter one or the other.

When you e-File you can select  a PIN for next year, Make a note of it.

TurboTax does not support authentication with a prior year PIN.

Your only option is to enter the prior year AGI.

If you can't e-File then, never mind, you won't be picking any PINs.

You will hope the AGI on your current return gets registered with IRS in time for next year.