The irs is stating I didn’t file my tax return and efiled on turbox why are they saying that

[tribunetahshea]

I e filed my 2024 tax return on turbo tax it it was accepted 1/27/2024 but the irs is saying they have no record of me filing why is that?

[xmasbaby0]

Are you using the correct refund amount on the refund site?

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

Your federal refund amount is on line 35a of your Form 1040

[Xoashxo00]

I just went to check mine and it’s saying the same thing which is weird cause I filed it end of January and it was accepted by the irs and on the tracker it says that sorry for the convenience but it’s taking alil bit longer n such such 

[CatinaT1]

Are you getting an error on Where's My Refund? Make sure you are entering the correct Federal refund amount and not the combined Federal and State refund. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.