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The amount for box 1 I'm entering from my W2 is correct but I can't get past it. It is showing as red

 
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1 Reply
SharonD007
Expert Alumni

The amount for box 1 I'm entering from my W2 is correct but I can't get past it. It is showing as red

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

 

If that doesn't work, delete your W-2 and enter it again.

 

To delete the Form W-2:

 

  1.  Open TurboTax
  2.  Enter W-2 in the search bar
  3.  Select Jump to w-2 link in the search results
  4.  Select the trash can icon to delete the W-2.

Refer to the TurboTax article How do I change my W-2 info in TurboTax? to delete your W-2.

 

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