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If your state income tax return shows a tax refund there is no penalty for filing a tax return after the due date.
See this TurboTax support FAQ for completing a prior year return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...
If you have already paid for the online 2016 account then contact TurboTax support during business hours
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
If your state income tax return shows a tax refund there is no penalty for filing a tax return after the due date.
See this TurboTax support FAQ for completing a prior year return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...
If you have already paid for the online 2016 account then contact TurboTax support during business hours
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
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