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New Member

Tax Year Prior to 2020: How to cancel payment

Cancel payment to Turbo tax

Tax Year Prior to 2020: How to cancel payment

I made an unnecessary payment for a download from turbo tax I need to cancel it how can I do that 

patkennerly1956
Returning Member

Tax Year Prior to 2020: How to cancel payment

TurboTax

 

JeanneLO
Intuit Alumni

Tax Year Prior to 2020: How to cancel payment

If you paid for a download from TurboTax and you did this in error you can fill out the form below for a refund:

 

https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Also you can contact customer support:

 

https://support.turbotax.intuit.com/contact/

 

 

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Tax Year Prior to 2020: How to cancel payment

I want to cancel immediately and get a refund for my $32.  I didn't realize I was getting plus.  I'm going to file my return with my cpa

Rsandall
New Member

Tax Year Prior to 2020: How to cancel payment

Yes I want to stop payment , cause I made arrangements to make 4 equal payments over the year for what I owe state

Tax Year Prior to 2020: How to cancel payment

ME TOO!!!!!!!! Unfortunately, it's non refundable and I am pissed

Tax Year Prior to 2020: How to cancel payment

Turbo tax 

TiffanyL
Intuit Alumni

Tax Year Prior to 2020: How to cancel payment

Did you want to stop a payment that you paid through TurboTax for an amount that you owe for your State return?

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Tax Year Prior to 2020: How to cancel payment

I want to cancel my return with turbo tax

Tax Year Prior to 2020: How to cancel payment

Federal and state tax forms 

Tax Year Prior to 2020: How to cancel payment


@amamdaraewells32 wrote:

I want to cancel my return with turbo tax


If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return.  Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return.  Click on Clear & Start Over.

Tax Year Prior to 2020: How to cancel payment

Yes

Tax Year Prior to 2020: How to cancel payment

How do u do that

Tax Year Prior to 2020: How to cancel payment


@amamdaraewells32 wrote:

How do u do that


If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

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