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Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

What is the rejection reason or code given?

Wigirl
New Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

The directions listed being you to a voice chat bot. Unable to actually talk to a human. 

mceastside
Returning Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I don't know what to put in box11in a 1099r, asks for a year, I don't have a Roth ira

 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

When am I get my taxes back the app isn't pulling up

Prbusha
Returning Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

My 2021 business tax data will not transfer ti 2022

SForrestLO
Intuit Alumni

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Are you using the CD/Download or online?

@Prbusha

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Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I was told my  2022 return was complete showed 0 income, I am retired from the Army I have DFAS inome' Social Seurity income and other income I never finished 2022 return I have 1099s but can't get anyone at TurboTax to fix my return all i get is a runaround and no help so what do I do now  Chat is a joke they keep disconnecting  [email address removed]  at least reply with so info that will help it seems as if the only solution is to start over

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

  • I need help, want to talk to a person 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

 

 

@Littlegirl1 

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
LindaS5247
Expert Alumni

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Click here to contact Turbo Tax for assistance.

 

Click here for TurboTax Telephone Number.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Hello I’m trying to get. A advance payment 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

My name is Angela Peters and I need my agi from 2021 can you help me 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

@bbysam2015

 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

 

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

 

Your 2021 tax return shows your 2021 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

 

Form 1040        line 11

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2021

If entering the amount from your 2021tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2021 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I need help with IRS Federal tax audit year 2020.

John Garett

[phone number removed]

[email address removed]

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

@johngarett

I RECEIVED A LETTER FROM THE IRS/STATE

 

 

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

 

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

 

 

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

 

AUDIT SUPPORT

 

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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