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Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

trying to file federal and asks for email address which it already has

 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number


@1hobercharles wrote:

trying to file federal and asks for email address which it already has

 


See this TurboTax support FAQ for verifying your email address - https://ttlc.intuit.com/community/electronic-filing/help/why-am-i-being-asked-for-my-email-before-i-...

Kathy-213
Returning Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I have filed my 2021 taxes and per the IRS they sent it to my bank but my routing number is incorrect

 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

@Kathy-213

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
govols46
New Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

800-624-9066

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Well I'm having a problem with u all I paid almost  200.00 dollars for u to help me and I got every wrong answer with u all I would like my refund back but  I  know that is not going to happen but I have all my emails 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I need to speak to a real person

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number


@Stuckeytonya wrote:

I need to speak to a real person


TurboTax Customer Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern),  7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

My refund is saying it deposit but it’s not in my account so how do I go about that ? 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number


@Deandrea18 wrote:

My refund is saying it deposit but it’s not in my account so how do I go about that ? 


What day does the IRS website for the status of a federal tax refund indicate the refund was sent - https://www.irs.gov/refunds

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

@ Deandrea18  

The IRS says it can take up to 5 days once they send the funds due to variations in bank processing procedures, etc.

 

And did you have any TurboTax fees that you chose to pay out of your Federal refund?  If you did pay fees by that method, then once the IRS releases the refund (confirm with the IRS "Where's My Refund" tool), the IRS sends the funds to an intermediary bank where the fees are subtracted.  We can tell you more about that and how to check on it if that is your situation.

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

@lindaelainereed Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Russell Bedell
Returning Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

How do I report error when entering second 1099-R

 

hutch1245
New Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I would to talk to a person who will do my taxes.

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