“Tax Year 2024 transmissions are not available"

[ken2250]

Hi, I’m looking to find out why I’m getting this message “Your transmission didn't go through

We could not e-file your return for the following reason: Failed Validation.  There is a update available for you version of turbo tax.  I Have done all the updates.   It appears to be a NJ glitch because I get a message the all the NJ Forms have not been finalized when trying to print..   When I check the NJ form 1040 form on their site is appears to be ready to print and e-file.    Tried two different computers, both are update and cookies and ect where cleaned out. 

I have been on the phone with turbo tax reps a number of times.

This baffles me as all my documents are available. I have received and entered all necessary documents. I’ve used this account for years with no issues. 

Any ideas or input is appreciated!!

[CatinaT1]

Here are several troubleshooting steps that you can try:

• Make sure your Windows Software is up to date.
• If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder.  How do I find my TurboTax for Windows software download?
• If that doesn't help, try a manual update. What is a manual update?
• Turning off your VPN and anti-virus software during the update can help as well.