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Level 2
Mar 10, 2021 10:44 PM UTC
Solved

Tax return rejected

We know the pin is correct.  
Why is it asking for one taxpayers AGI when they file jointly? 

    KatrinaLOAnswer
    Level 14
    Mar 11, 2021 1:59 AM UTC

    You'll both use the same adjusted gross income (AGI) from your originally filed 2019 joint return. To prevent a rejection, don't split or allocate the AGI, even if doing so seems more logical to you. The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed. If you tried to enter "0" and were not successful at processing your return, you can ​​​​see the information here for steps to correct your AGI. If you can wait a few days then resubmit your tax return and see if you are successful at that time. If it doesn't work you will need to mail in your return.

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    1 reply

    KatrinaLOAnswer
    Level 14
    Mar 11, 2021 1:59 AM UTC

    You'll both use the same adjusted gross income (AGI) from your originally filed 2019 joint return. To prevent a rejection, don't split or allocate the AGI, even if doing so seems more logical to you. The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed. If you tried to enter "0" and were not successful at processing your return, you can ​​​​see the information here for steps to correct your AGI. If you can wait a few days then resubmit your tax return and see if you are successful at that time. If it doesn't work you will need to mail in your return.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"