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Jpuente21
Level 2

Tax return rejected

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We know the pin is correct.  
Why is it asking for one taxpayers AGI when they file jointly? 

1 Best answer

Accepted Solutions
KatrinaLO
Intuit Alumni

Tax return rejected

You'll both use the same adjusted gross income (AGI) from your originally filed 2019 joint return. To prevent a rejection, don't split or allocate the AGI, even if doing so seems more logical to you. The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed. If you tried to enter "0" and were not successful at processing your return, you can ​​​​see the information here for steps to correct your AGI. If you can wait a few days then resubmit your tax return and see if you are successful at that time. If it doesn't work you will need to mail in your return.

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1 Reply
KatrinaLO
Intuit Alumni

Tax return rejected

You'll both use the same adjusted gross income (AGI) from your originally filed 2019 joint return. To prevent a rejection, don't split or allocate the AGI, even if doing so seems more logical to you. The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed. If you tried to enter "0" and were not successful at processing your return, you can ​​​​see the information here for steps to correct your AGI. If you can wait a few days then resubmit your tax return and see if you are successful at that time. If it doesn't work you will need to mail in your return.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

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