state efile charges

Forum|Forum|5 years ago
March 2, 2021
3 replies
29 views

Hi, I got my turbotax premire from costco which has 1 free state tax and i paid additional 40$ for another state since i am filing part time resident in 2 states. During the turbo tax filing process it said 20$ for each state efile charge but when it came to actually processing my payment it charged me 25$ for each state. Is the filing fee

in my case 20$ or 25$. thx

xmasbaby0

Level 15

Today is March 1. The state e-file fee increases from $20 to $25 in March.

E-filing fee in desktop software

Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

LaceyHutson

Level 2

After my worked was double checked (I paid an additional $90 for full support -- upfront also -- I fixed the area suggested. After that each time I tried filing them with E-FILE it gave me a message that i would have to mail it in -- what i definitely didn't want to just mail it in, this is the only reason I chose Turbo Tax so I wouldn't need to be in public during a pandemic. Anyway, it would be nice to send my 2020 taxes right from you page -- or request a refund. Anyone know how? I just keep getting sent back to this page

xmasbaby0

Level 15

@LaceyHutson What software did you use? If you used the CD/download you could not use the "Live" feature and get help from a CPA. That is only available to users of online software. And...with online, your fee is the same whether you e-file or mail the return. The fee is not for e-filing----it is for using the software --- so you will not get a refund of your fees if you have to mail it for some reason.

If you used the CD/download and paid for the state e-file and were unable to e-file the state returns you can ask customer support for a refund of those state e-file fees.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

TuckerdogAVL

Level 6

I have always filed state by mail. This year, I decided what the heck. I'll file both Fed and State as efile since TurboTax PUSHES IT RELENTLESSLY. Well, now I know: I got nicked $25 at the last step with everything loaded and ready to go. It was quite a surprise since I haven't e-filed in 20 years of using TurboTax. All I had to do is print out 15 pages and stick them in an envelope with a check. So $85 for the Home and Business; $25 for the State and $60 for the "audit defense." Well played TT. Well played. All non-deductible of course.

Justwannafile

Level 2

Those state efiling charges are classic hidden fees. Perhaps we can organize and regroup in the thread ‘undisclosed state efile charges’.

It only takes seven people with the same problem which can give substantial rise to same common issue — in other words many others were also deceived by the state filing undisclosed charges

to pursue a class action

Clasaamom

Level 2

@Justwannafile Please refer to the Desktop Software End License user agreement & the online Section Titled: How much does it cost to file my return electronically . Hope this helps.

Justwannafile

Level 2

Perhaps we can organize and regroup in the thread ‘undisclosed state efile charges’.

It only takes seven people with the same problem which can give substantial rise to same common issue — in other words many others were also deceived by the state filing undisclosed charges

to pursue a class action