Software Problems

[franksmith16]

I have TT Premier Windows Edition 2021 version [phone number removed]) and I have it walking me through everything and I have run into two problems.

The first is, in the Investment Income section (I have none) I answer all the questions "No". Then at the end, it loops around to the beginning and repeats the same questions. It does this endlessly and will not let me continue.

I have tried saving the return and re-opening it, but that does not help. I have tried deleting the return and starting over - same results. I have rebooted the computer and tried but again, same result.

The second problem I have is, after I exit the program it restarts by itself a few seconds later.

Please help!

[MichelleLO]

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support.

What is the TurboTax phone number?