Social security income

Your Social Security is on lines 6a and 6b of your Form 1040.   Line 6b shows if any of the SS was taxable.

PREVIEW 1040

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Why do you think that is keeping you from getting a refund?   Social Security does not count as income for earned income credit or the child tax credit.

Are you sure that you posted your Social Security Income?

To post your Social Security:

• Start at Wages & Income
• Scroll down to Social Security (SSA-1099, RRB-1099)
• Select Edit/Add
• Confirm that you've posted the social security.

If you only have Social Security income, I would not expect you to get a refund.

If you had other income from wages or a retirement account that you did have taxes withheld from, you may generate a refund.

You can preview your tax return by going to:

1. On the menu bar on the left that shows.
2. Select Tax Tools
3. On the drop-down select Tools
4. On the popup menu
5. Select View Tax Summary
6. On the left sidebar
7. Select Preview my 1040.
8. Schedules 1,2&3 are included if you scroll down past your 1040.
9. To return to the entry screens press Back on the sidebar.

Some key numbers on your 1040 tax return are:

Line 6a - Social Security

Line 15 - Taxable Income

Line 24 - Total Tax.

Line 25 d - Withholdings.

Line 26 - Estimated tax payments

Line 33 - Payments including Credits.

Line 34 - Overpayments.

Line 37 - Tax owed.

If I've misunderstood your question, and this does not completely answer it, please contact us again and provide some additional details.