Selected a wrong Tax Service product

[anniejamesdao]

Good morning,

I just realized that I accidently selected Tax Services with Live assistant instead of Online Self Service.  

Could you please adjust my billing and refund me the difference?

Thank you for your help.

Annie 

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

[LindaS5247]

if you started in TurboTax Live, you can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.

You can remove TurboTax LIVE Help as follows How do I remove TurboTax Live?

You could also try calling TurboTax Customer service: Turbo Tax Customer Service

If you have additional information or questions regarding this, please return to Community and we would be glad to help. Please provide some additional details about your issue and what TurboTax version you are using.