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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
@heathroyal You probably have a cached copy of an old TurboTax website. Completely clear your cache on your web browser - https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/01/26135
The current TurboTax website for the 2020 online edition shows Deluxe for $40 (This is the same website with the same price since December 2020) - https://turbotax.intuit.com/personal-taxes/online/
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
The Deluxe Edition is discounted currently to $40. You can downgrade to a lower product if your return is a simple return.
This Turbo Tax FAQ will show you how to downgrade.
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
Thanks! Any reason why this would be on the site then?
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
Please ensure you are using our website.
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
Thanks again for your speedy reply! Using the site-
Just want to make sure I am getting the greatest discount/the advertised discount, thank you!
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
Some of our partners may offer a discount. To find any available discounts, I suggest using google search. Please always ensure that any links you click on for a discount lead you to https://turbotax.intuit.com The current pricing on our website was correctly provided by @SForrestLO.
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
Thank you- I did check other discounts but this $30 for the deluxe is what appears on the turbotax.intuit.com site when I visit- just want to know if it's advertised as that why I am being charged $40 for a federal return:
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Returning customer seeing adds for $30 Deluxe package but being charged $40, anyone know how I can file with the lower cost?
@heathroyal You probably have a cached copy of an old TurboTax website. Completely clear your cache on your web browser - https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/01/26135
The current TurboTax website for the 2020 online edition shows Deluxe for $40 (This is the same website with the same price since December 2020) - https://turbotax.intuit.com/personal-taxes/online/
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