turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Shannon-J
Returning Member

Reject Code IND-525: Social Security Admin has the correct birth date

We are getting reject code IND-525.  Other answers on this topic suggest that the IRS has the wrong birth date due to the Social Security Administration having the wrong birth date.  So we signed on to the SSA website and looked over their records.  Everything is correct -- including the birth date.  Is there some other issue that could be occurring then?  Here is the exact wording we got from TurboTax:

 

IND-525 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and the filing status of the return is married filing jointly and each of the following does not have a value: ['SpecialProcessingLiteralCd' and 'CombatZoneCd' and 'SpecialProcessingCodeTxt' and 'PrimaryDeathDt'], then 'PrimaryBirthDt' in the Return Header must match the e-File database.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
AkinaLO
Intuit Alumni

Reject Code IND-525: Social Security Admin has the correct birth date

Try refreshing your screen, then try clearing your browser's cache. Then log out and log back into TurboTax.

You can also try using a different browser.  

The following help article will show you how to clear your cache and delete your cookies.      

This link will show you how to delete your cookies.  

This link will help you clear your cache.     

How to clear your cache - Community    

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Shannon-J
Returning Member

Reject Code IND-525: Social Security Admin has the correct birth date

Thank you for the suggestion, but that wasn't the issue.  We went ahead and just mailed the return in.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question