Shannon-J
Returning Member

Reject Code IND-525: Social Security Admin has the correct birth date

We are getting reject code IND-525.  Other answers on this topic suggest that the IRS has the wrong birth date due to the Social Security Administration having the wrong birth date.  So we signed on to the SSA website and looked over their records.  Everything is correct -- including the birth date.  Is there some other issue that could be occurring then?  Here is the exact wording we got from TurboTax:

 

IND-525 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and the filing status of the return is married filing jointly and each of the following does not have a value: ['SpecialProcessingLiteralCd' and 'CombatZoneCd' and 'SpecialProcessingCodeTxt' and 'PrimaryDeathDt'], then 'PrimaryBirthDt' in the Return Header must match the e-File database.