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Kelsntroy
Returning Member

Refund status

 My tax return was accepted but when I go to check my refund status it tells me that the information that I entered does not match what they have on file. What could that mean? I know I entered the correct information. 

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1 Reply
CatinaT1
Employee Tax Expert

Refund status

Are you getting an error on Where's My Refund? It takes a few days before anything will show there. Also make sure you are entering the correct Federal refund amount and not the combined Federal and State refund. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.

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