in Education
I have been a TurboTax user for more than 10 years and always received the software program on my computer. This is the first time I had to use the cloud software. My completed taxes could not be submitted electronically, and I had to print and mail. I could not submit electronically because review would not accept the zip code data from my retirement funds. This SAME data has been used in the past with no problem. I tried entering data a number of times and it still could not accept. Des Moines IN (not IA) was loaded by software, 50306 was not accepted!!! Very disappointed user........
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If the software internally has the wrong state associated with the zip code, and flags your 1099 during the review, then it sure sounds like a bug. Contact customer support.
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