2959697
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why is TurboTax so trash? Why does it not allow people to directly select "Head of Household"? This one thing is now costing me thousands of dollars.

I tried to amend the filing, now it won't file the amendment.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

Why is TurboTax so trash? Why does it not allow people to directly select "Head of Household"? This one thing is now costing me thousands of dollars.

why did you file with the wrong filing status?  if you answered the questions correctly in the interview process for your dependent(s) then Turbotax would have selected head of household. so either you don't qualify or you are continuing to answer some question(s)  incorrectly so Turbotax concludes you are not eligible, contact support

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern)
https://support.turbotax.intuit.com/contact

800-446-8848

Why is TurboTax so trash? Why does it not allow people to directly select "Head of Household"? This one thing is now costing me thousands of dollars.

Because it only asks me if I'm single or married etc to then try to guess what I should file as. Then it takes me through an entire flow that assumes its guess was correct and guides me to the quickest checkout possible. Instead of doing that it should start the question at the top of every tax gorm by asking me directly if I am single, Head of household, married etc. Then it should verify that my selection is correct with questions, again, not guess what I should file under based on marital status. 

Why is TurboTax so trash? Why does it not allow people to directly select "Head of Household"? This one thing is now costing me thousands of dollars.

If it let you pick head of household without asking questions to see if that was the correct filing status there are too many people who would select head of household to get the larger deduction, even though they did not qualify for it.

Why is TurboTax so trash? Why does it not allow people to directly select "Head of Household"? This one thing is now costing me thousands of dollars.

Did you claim a qualifying dependent?   You cannot file as HOH if the dependent is a GF or BF, the children of a BF or GF.   So....you entered something incorrectly in My Info, or you do not qualify to file as HOH.

 

Am I Head of Household?

https://ttlc.intuit.com/questions/1894553-do-i-qualify-for-head-of-household

https://ttlc.intuit.com/questions/2900097-what-is-a-qualifying-person-for-head-of-household

 

If you qualify as Head of Household, when you enter your marital status (single or married filing separately) into MyInfo, and then enter your qualifying dependent, TurboTax will offer HOH as your filing status.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why is TurboTax so trash? Why does it not allow people to directly select "Head of Household"? This one thing is now costing me thousands of dollars.

The interview firsts asks for your MARITAL status  and then as you complete the MY INFO section and if you enter a qualifying child the option to choose the HOH filing status will be presented.   If it is not then either you do NOT qualify or you are answering something incorrectly.  Two of the most common mistakes are entering the wrong months the child lived with you especially if it is a new born  OR   saying the CHILD pays more than 50% of their own support.  I would delete the child and enter them again from scratch making sure to read every word on every screen carefully ... sometimes reading them out loud will help you understand the question. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question