You'll need to sign in or create an account to connect with an expert.
if you mean the acceptance e-mail are you sure you clicked on the transmit returns now icon? did you check your spam and trash folder?
emil298398
Are you referring to the 6-digit email verification code you need when going through the efile process?
Be sure the code is not ending up in your email's spam/junk folder or another email address you have. See this FAQ on some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address.
FAQ: What if I'm having trouble with my filing verification code?
If that's not helpful, please phone Customer Support.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
NOTE: If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee. But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Mcat8
New Member
Mr-DJ
Level 2
keyvie
Returning Member
blm1028
New Member
morgancooprider
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.