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Why is "The credit card option is not available due to your filing choices." this appearing and how do I fix it? I paid by credit card last year.

 
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3 Replies
AkinaLO
Intuit Alumni

Why is "The credit card option is not available due to your filing choices." this appearing and how do I fix it? I paid by credit card last year.

Did you choose Pay with my Refund? If so, please follow the instructions below to remove it. 

How do I remove Pay With My Refund fees in TurboTax Online and change ... 

@jenniejean13 

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Why is "The credit card option is not available due to your filing choices." this appearing and how do I fix it? I paid by credit card last year.

No, I didn't select pay with my refund.

KatrinaLO
Intuit Alumni

Why is "The credit card option is not available due to your filing choices." this appearing and how do I fix it? I paid by credit card last year.

You may need to contact customer service directly for assistance. Please see the following information here for more details. 

 

@jenniejean13 

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