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156church
Returning Member

Why Did My Question Get Marked as Spam?

I posted (twice) today about my 2015 TurboTax Home & Business crashing. It was marked as spam both times. Why?

3 Replies
mesquitebean
Level 15

Why Did My Question Get Marked as Spam?


@156church  wrote:

I posted (twice) today about my 2015 TurboTax Home & Business crashing. It was marked as spam both times. Why?


 

This is a user community forum.  We won't know for sure.  Could be some quirk, or did you happen to post any links/URLs to websites in it that it might have thought were ads/spam/scams?

 

Otherwise, explain your issue in this thread and maybe someone can offer a suggestion.  Are you using the Windows or Mac version of 2015 TurboTax?    And what operating system version?

 

What is it that you are trying to do with 2015 software at this point in time?   And what/where is the roadblock with the crash?

 

Did you just recently install the 2015 software?  If so, was it from the 2015 CD or a downloaded 2015 installation file?   Were you able to update the program to the last 2015 release?   It's unknown if TurboTax would still have the update available at this point in time.  One would just have to try and see.

 

Where/when did you get the 2015 software?  Was it purchased directly from TurboTax 5 years ago?    Or did you purchase it recently online from some website?

mesquitebean
Level 15

Why Did My Question Get Marked as Spam?

@156church 

I see you have started a thread at this link below, that has more information.  So continue to watch that thread.  There's no need to have two, which can lead to confusion and redundancy.

https://ttlc.intuit.com/community/taxes/discussion/why-did-my-2015-turbotax-home-business-crash/01/2...

Hopefully, someone familiar with the Mac version will respond there.

156church
Returning Member

Why Did My Question Get Marked as Spam?

I purchased the "never used" CD from an eBay seller.

 

Since my original post, I have used the javascript fix and the program is working fine now.

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