White Box during import while using CD/Download of Turbo Tax 2022 Home and Business

[AC1082]

Same issue with me.  Cannot upload broker transactions from Fidelity.  Turbotax needs to fix this.

[CarissaM]

Please follow the instructions here to manually update the software, to ensure everything is up to date. 

Please let us know if we can assist you further. 

[AC1082]

I followed the instructions and I still have the white box.

Any other suggestions??

[MichelleLO]

Please try the steps in the below TurboTax Help Article to see if helps resolve your white box issue.

Troubleshoot blank screens, missing buttons, or missing images

If you continue to have issues please reach out to TurboTax Customer Support for assistance. 

What is the TurboTax phone number?

[AC1082]

MichellLo, I followed your directions.  Unfortunately, this did not work.  Any other recommendations?

[CarissaM]

Since you are still getting the same issue, it would be best to click here and give us a call so we can better assist you. @AC1082 

[tjturtle]

Didn't work

[Katina S]

We apologize for the inconvenience, please contact us at customer support so we can further assist you.

@tjturtle