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A license code is not used with the TurboTax online editions.
Go back to the TurboTax software for 2019 that you purchased and installed on your personal computer.
See this for a license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
How to activate the Desktop CD/Download program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/01/852971
Did you install from the CD or Download? I have Windows. I logged into my account and went to Downloads. I first clicked on Copy Code then on the download. After it downloaded I clicked on the exe file. Got a little worried when it didn't ask to Activate when installing. But when it was done I clicked on Launch Now and the first thing the Activate box popped up and I did Ctrl+V to paste the code and it worked!
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