Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

[SForrestLO]

This Turbo Tax FAQ will provide the activation process.

How to activate the software

[Tony01]

Where do I enter my license code on this website? I have purchased a Deluxe Turbo Tax disc. there is no pop-up window on this page

[VolvoGirl]

@Tony01   Are you in the Online version?  Is there a black menu bar on the left side?

Sorry you can't apply the Desktop CD/Download program purchase to the Online version.  They are separate prices and work different.

You need to install the program on your computer and move your online return to the Desktop program.  To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

[dockjohn]

HOW DO I GET CD TO START

[VolvoGirl]

You can buy the Desktop CD or the Download here or look in stores

https://turbotax.intuit.com/personal-taxes/cd-download/ 

[ROBERTSCOBY]

MY  ? IS  STILL THE SAME

[ROBERTSCOBY]

HOW ABOUT AN ANSER !

[ROBERTSCOBY]

AFTER HOURS ON MY OTHER COMP.  THEN THIS ONE ALL I CAN IS I WANT A REFUND

[VolvoGirl]

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Dave202058]

how do i enter the license cod

[Dave202058]

I bought turbotx delux but I am unable to enter the license code

[Dave202058]

I tried to enter the code but it was not accepted

[Dave202058]

I did not get an approval of my 16 digit license code

[Dave202058]

I must be doing something wrong but windows 10 will not accept my license code It stops with 12 numbers

[Dave202058]

I must be doing something wrong because i cannot get acceptance of a 16 digit code