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What is fix for update failure with Premier showing Microsoft Installer Error 1603?

Manually downloaded update 189MB perrelsuperpatch_ttax2020 with no success.  Have partially completed return that will NOT open!
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11 Replies
TerukoL
Intuit Alumni

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

This error can occur when the Microsoft .NET Framework Installer can't install and/or update your system. Possible causes include:

  • Damaged Windows file and folder permissions
  • Damaged Windows Registry key permissions
  • Damaged Microsoft .NET Framework installation

Solutions

If error 1603 occurs while updating TurboTax, download and install a manual update.

If error 1603 occurs while installing TurboTax (or in other situations), it may be related to the .NET Framework. See Troubleshooting problems with the Microsoft .NET Framework for more help.

 

Please click Error 1603: "A fatal error occurred during installation or updating" to learn more. 

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gckc
Level 3

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

I had the same problem and tried all of the help listed on your site.

Chkdsk

Disk repair

netx repair

antivirus off

Your manual update link was non-functional by the way

I even tried a Turbotax repair on the install/uninstall programs

I finally uninstalled an re-installed Turbotax which corrected the problem

 

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

I had the same problem yesterday and called TurboTax for help. The rep first thought it was a problem with my computer. I pointed out that a lot of people are having the same problem. We tried a few things (like disk defragmenting) and eventually uninstalled TurboTax. And then reinstalled from my CD. Updates worked and everything seems okay for now.

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

Yes, uninstalled and reinstalled 2020 Premier download and it works, so far

Anonymous
Not applicable

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

Same problem for me with Deluxe CD version.  I went to the TurboTax site and sought to download another copy.  When I started the download, it told me I had to uninstall the previous version or REPAIR the current version.  Chose REPAIR, waited 15 minutes, Repair was "successful."  And everything worked fine after that.  By the way, I tried disconnecting my computer from the internet - didn't work.  Try the REPAIR function, it worked for me.

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

THe OPTION that says the computer is messed up Does not work - The only solution found by real people is to uninstall TT then reinstall it from the CD and then the updates work fine - I hope the next update works, but at least I know how to bypass the TT software problem (unfortunately  an employee sent me down this path AND I wasted many hours trying all those things my computer has never been healthier and the stress from this bad advice is enough to give up on using this software next year).  Quit blaming this recurring problem on our PCS.

KathrynG3
Expert Alumni

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

Thank you for your patience and sharing your solution to uninstall and reinstall.

 

For more information, see: Error 1603: "A fatal error occurred during installation or updating".

 

Click the link to check that your device meets minimum system requirements.

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

I'm having the exact same issue. Tried everything from restarting router, closing all programs etc. Still looking for a fix.

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

I had this problem in March of 2021. The solution then was to uninstall TurboTax. And then reinstall from my CD. Updates worked and everything was okay. If that didn't work for you, I would call TurboTax. That's what I did last year.

MichelleLO
Intuit Alumni

What is fix for update failure with Premier showing Microsoft Installer Error 1603?

Are you receiving the same error 1603? If so, please try to manually update your software to see if that resolves the issue. Troubleshoot installation and running TurboTax for Windows

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

There are additional troubleshooting steps in this help article as well: 

 

If you're still having problems after updating, please reach out to Customer Support for additional assistance.

What is the TurboTax phone number?

@Salute2

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What is fix for update failure with Premier showing Microsoft Installer Error 1603?

Uninstall Turbo Tax and reinstall (as an Administrator). Worked perfectly!

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