We were unable to verify your info. The Credit Karma member must be the same person as the primary taxpayer applying for Refund Advance

jamesmininno · ‎January 22, 2024

WHAT IS GOING WITH THIS?????? NOT GETTING ANY HELP FROM CREDIT KARMA. ALL MY INFO WITH CK IS THE SAME AS TURBO TAX/INTUIT ACCOUNT. THIS IS MESSED UP!!!!! BEEN DEALING WITH THIS FOR 2 WEEKS STRAIGHT NOW. I HAVE BEEN A LOYAL CUSTOMER OF TURBO... AND YOU ARE AB OUT TO LOOSE ME IF THIS ISN'T FIX WITHIN 24 HRS!!!!!!!!!!!!!

CatinaT1 · ‎January 23, 2024

Try linking your TurboTax and Credit Karma accounts: Linking Credit Karma with TurboTax Account

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

We were unable to verify your info. The Credit Karma member must be the same person as the primary taxpayer applying for Refund Advance

We were unable to verify your info. The Credit Karma member must be the same person as the primary taxpayer applying for Refund Advance

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

We were unable to verify your info. The Credit Karma member must be the same person as the primary taxpayer applying for Refund Advance

Do you have an Intuit account?

We were unable to verify your info. The Credit Karma member must be the same person as the primary taxpayer applying for Refund Advance

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert