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saidavee
New Member

unable to transmitt

i am having an issue when I go to transmit but it says  I need to update as their updates available but when  I check for updates it tells me its upto date so I am not sure what else to do

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2 Replies
carsintow
New Member

unable to transmitt

I have same message when transmit .version are as follows

wrapper  019.000.0127

WinPer Release Engine 019.000.0376

WinPer Fed Formset 019.000.2806

WinPer Tax Support 019.000.0115

JakailaLO
Expert Alumni

unable to transmitt

Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser. 

 

Please see below for information on how to delete your cookies. 

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

Please see below for information on how to delete your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

If you would like to contact customer support for additional assistance please see below. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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