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Trouble Activating Deluxe Desktop Version

Hello. I am not able to launch the 2022 tax year desktop Deluxe version. After providing the license code, I receive a message to disable the virus or restart the modem. It is not a connectivity issue and I am not able to disable the virus/firewall protection (work computer). I do open the .exe as an administrator. Any other thoughts on a work around or other options? Thank you.

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Trouble Activating Deluxe Desktop Version

For help installing and running TurboTax for Windows, please visit the link below.

Troubleshoot installation and running TurboTax for Windows - Intuit

For help installing TurboTax for Mac, please visit the link below.

TurboTax for Mac installation troubleshooter - Intuit

If these steps don't work, please visit the help article below to help get you connected to the right person for assistance.

How do I contact TurboTax? - Intuit

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