PV
Level 2
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There was no blank screen. The state program would not open up and it kept looping when trying to download it. My problem was resolved.
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First I used the State Cleanup to remove the state programs. It did not reinstall correctly. Then I used the Windows' uninstall program, reinstalled it and the ...
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The TTStateCleanup_TY20 did work for me. I did have to uninstall and reinstall. Thanks to Audra in TT customer service.
Activity Feed for PV
- Posted Trouble Activating Deluxe Desktop Version on Get your taxes done using TurboTax. February 20, 2023 7:32 AM
- Got Cheered for Re: Trouble Downloading State Return - Endless Loop in 2021. April 11, 2022 1:07 PM
- Got Cheered for Re: Trouble Downloading State Return - Endless Loop in 2021. February 9, 2022 10:22 AM
- Posted Re: Trouble Downloading State Return - Endless Loop in 2021 on Get your taxes done using TurboTax. February 9, 2022 9:05 AM
- Posted Re: Trouble Downloading State Return - Endless Loop in 2021 on Get your taxes done using TurboTax. February 9, 2022 9:03 AM
- Posted Re: Trouble Downloading State Return - Endless Loop in 2021 on Get your taxes done using TurboTax. February 9, 2022 6:34 AM
- Posted Trouble Downloading State Return - Endless Loop in 2021 on Get your taxes done using TurboTax. February 4, 2022 9:46 AM