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TurboTax for Mac installation troubleshooter

SOLVEDby TurboTaxTurboTax Mac3Updated October 21, 2021

If you're having trouble installing TurboTax for Mac:

  • Make sure your computer meets the minimum system requirements.
  • Verify that you have administrator rights.
  • Turn off file sharing. To do this, go to the Apple Menu > System Preferences > Sharing. Then, uncheck all options under the Services tab. This will stop your computer from sharing any file.
  • Check your CD for visible damage. If damaged, request a replacement.
  • Try installing the CD from a second CD/DVD drive on your computer, if you have one.

Still having problems? Contact us.

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