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Level 1
October 25, 2022
Question

Transactions not updating

  • October 25, 2022
  • 4 replies
  • 0 views

I'm extremely disappointed with Mint. I've been using this set of tools for over a decade, but in the last year or two it has become less useful to the point that relying on it as I have in the past is now causing serious issues. Transactions haven't updated from my Wealthfront accounts since July (though balances continue to be updated) my primary credit card is showing no transactions at all (again, though, balances are up-to-date). I couldn't be more frustrated and it looks like I'll have to find a new way to keep track of my finances.

4 replies

DoninGA
Level 15
Level 15
October 25, 2022
Level 2
February 16, 2023

Chat customer service feature is not working. I’m having the same issue with purchase transactions not updating.

SForrestLO
Level 11
February 16, 2023

Please see this help article on how to contact Mint. How do I contact support?
https://mint.intuit.com/support/en-us/help-article/login-password/contact-support/L7B7m3td3_US_en_US

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Level 2
February 17, 2023

The chat link that I said was not working? Not helpful. After several chat efforts I received one response with a name and then no follow up. Is there another way to contact customer service? Kind of pointless using mint if the data isn’t there.

Level 2
March 27, 2023

Exact same problem. Mountain America Credit Union

SForrestLO
Level 11
March 27, 2023

Please see this Turbo Tax help article for more information.
How do I contact Mint Support?

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Level 2
March 30, 2023

I has become an issue with updating accounts but you should get all of your money out of Wealthfront ... they are a terrible "company".