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s7gr33n3
New Member

This request I do not understand to fix why I can’t Finish filing.

 
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3 Replies
fossemi32
New Member

This request I do not understand to fix why I can’t Finish filing.

What are you having to fix?  Are you completing the free tax return or the deluxe?

 

fossemi32
New Member

This request I do not understand to fix why I can’t Finish filing.

I attempted three times last week to complete my taxes.  I was allowed to enter all my information, but it would not allow me to submit my taxes.  Everything was filled out correctly, but it wouldn't allow me to send.  It required me to upgrade to deluxe, then it charged for the upgrade as well as, $49.00 for each state tax return.  There was absolutely nothing wrong with the free version return, it actually looks exactly the same as in the deluxe version. I think, they just want consumers to spend the extra on the deluxe version.   If you try the deluxe, then attempt to return to the free version, it will remove all the information you previously entered.  Sorry

This request I do not understand to fix why I can’t Finish filing.

Yes that's probably true

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