Speak to live agent

[19vernon71]

Need to find out why I never got email

[Yayofinest]

Can i change my accont number

[mbroyles]

Hello! I did not receive my stimulus deposit today and I filed taxes 2019 return with this card ! I didn’t receive my federal refund due to me owing taxes it was taken ..will my stimulus pay come to my turbo card

[DeanM15]

If you filed a 2019 federal tax return, and you had a refund that was paid to you with a direct deposit, and you did not pay your fees out of the refund, then you should receive your stimulus on your account or card if you otherwise qualify.

@mbroyles

[moreno]

i would like to know if my check is going to come through mail? i never pay through my bank account.

Will it be the address i put on my information through turbo tax?

[Hatlem8ave]

I filed my taxes on April 14th 2020 I printed out the paper that was suggested for me to print out however I do not know whether my taxes went through with TurboTax I called the number and they keep telling me they can't find no tax filed under my social security number can you help me with finding if my taxes went with out on the 14th of April

[DoninGA]

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@Hatlem8ave wrote:

I filed my taxes on April 14th 2020 I printed out the paper that was suggested for me to print out however I do not know whether my taxes went through with TurboTax I called the number and they keep telling me they can't find no tax filed under my social security number can you help me with finding if my taxes went with out on the 14th of April

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Did you e-file your tax return and was it accepted?

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Did you do this?

Sign onto your TurboTax online account and the status of the tax return will be displayed - https://myturbotax.intuit.com/

[Rere4444]

I'm trying to see what address I used last year when filing my taxes because I can't get into my old email I used please help

[DoninGA]

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@Rere4444 wrote:

I'm trying to see what address I used last year when filing my taxes because I can't get into my old email I used please help

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Go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

[Clandry]

I paid my taxes in 2018 via my credit card not my bank account how will I receive my stimulus? I have not paid my taxes for 2019 yet, does that effect me as far as receiving my stimulus?

[DoninGA]

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@Clandry  wrote:

I paid my taxes in 2018 via my credit card not my bank account how will I receive my stimulus? I have not paid my taxes for 2019 yet, does that effect me as far as receiving my stimulus?

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You will need to enter your direct deposit information on the IRS website since you paid taxes and did not receive a tax refund by direct deposit in 2018 - https://www.irs.gov/coronavirus/get-my-payment

[Critter]

If you filed a 2019 & 2018 return and owed on both then the IRS doesn't have your DD info so you will get a check mailed to the address on the last filed return.  If you wish to add DD info for the stimulus payment you can do so by logging into that portal here :  https://www.irs.gov/coronavirus/get-my-payment

[Jmrivera]

Hello I am doing my taxes for 2018 and wanted to know if I can speak to a live agent, having bought the turbo tax bundle already

[xmasbaby0]

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

[Earl6561]

How do I sign my 2018 tax return