Self-Employed Sections continuously says "Needs Review"

[michaelgwelch]

First time ever having to enter this. I entered a 1099-NEC. I have no expenses to enter. I finished entering all the questions for self-employed. Back on the income summary screen it says "Self-employment income and expenses" Needs Review. No matter how many times I go through that section it says "Needs Review". I thought perhaps it was going to require me to enter expenses. So I made up an expense just to see what would happen. The summary form still says that sections Needs Review. How can I make any progress on this? Turbo Tax will not tell me what is wrong with the section, only that is must be reviewed.

[BrittanyS]

You'll want to look over your general information entered for self-employment income.  Ensure all items under general info, payments and identification, tax details, and other situations are filled out for your business.  

When filling out Form 1099-NEC, follow these steps:

1. Select Edit beside Self-Employment
2. scroll down to Income, select edit beside 1099-NEC, or Select Add income for this work
3. Select Form 1099-NEC under common income
4. Answer questions form 1099-NEC (make sure the information for the payer is filled in.  If it is incomplete, an error will occur)

[michaelgwelch]

I’ve looked at every section about a dozen times. 

General Info: All questions answered. No issues.

Expenses: None (but it doesn’t like that, more later)

1099 Income: Form entered correctly, no errors.

Uncommon Situations: None

After entering all of that it does a review and tells me I should review the expenses section because I haven’t entered any. I normally just click the continue button and then get told “Needs Review”.

But on several occasions I made up an office expense. Then the review says “everything looks okay”. Then when I get back to the Your Income and Expenses summary screen it marks the self-employed section as “Needs Review”.

Why doesn’t turbo tax offer technical support for their product? This seems to be a product issue, not a tax expertise issue.

[michaelgwelch]

I just deleted the section on self-employed income and then started over re-entering it.

This seems to have resolved the situation. It’s possible it got in a bad state because the first time I entered 1099-NEC form, it got “stuck” half way saying I needed to upgrade the software I was using for self-employed forms. I don’t know if that was it or not, but it worked the “first-time” after I deleted that whole section and started over.

Thanks

[GeorgeM777]

In the future, you might consider clearing your browser's cache and delete cookies.   A full or corrupted cache can keep TurboTax from functioning properly.  If that doesn't work, sometimes trying a different browser such as Safari or Firefox if you're currently using Chrome and vice versa will resolve technical issues of the type you describe.

@michaelgwelch