Schedule H just says "Something went wrong"

[NicolleR1]

Try these options to fix the issue you are having:

If you are using TurboTax Online

• Check ‌your browser settings. (clear your cache and cookies)

How do I delete cookies 

How to clear your cache 

• Check your internet connection.
• Try using a different web browser.

If you are using TurboTax Desktop

• Make sure the software is updated. 
• If you haven't rebooted your computer, please do.

Another option is to remove the Schedule H form by going to the Tax Tools section, select Tools, and Delete the form. Then clear and start over from the very beginning.

How do I clear and start over?