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Level 2
April 5, 2023
Question

Rejection code IND-031-04

  • April 5, 2023
  • 2 replies
  • 0 views

E-filed a 2020 joint Federal return and mailed a 2021 joint Federal return.  Tried to e-file the 2022 Federal joint return and received rejection code IND-31-04.  Turbotax populated the 2021 AGI and the PIN numbers used for the 2020 e-filed return.  Rejection code IND032-04 was not received.  E-filed a second time after changing both PIN numbers and received the same error code.  How can I fix this?

 

2 replies

Level 14
April 5, 2023

This rejection code is resolved by using the link below.

 

How do I Fix Reject Code IND 31-04

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gdvwAuthor
Level 2
April 5, 2023

When I sign into my TurboTax account I do not see Fix my return.  I have the following message:

You haven't filed your taxes with TurboTax yet.
Level 14
April 5, 2023

So it sounds like you should go through the e-file process to see if the error or reject is still there.  But first, let's clear your cookies, history and cache' then reboot and now proceed to e-file.

 

Steps to clear your history

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

Related Information:

If you continue to have problems, please come back.

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gdvwAuthor
Level 2
April 5, 2023

I cleared the coolies, cache and history and rebooted my computer.  I resent the e-file and received the same rejection code.