So it sounds like you should go through the e-file process to see if the error or reject is still there. But first, let's clear your cookies, history and cache' then reboot and now proceed to e-file.
Steps to clear your history
Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.
On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.
Each browser has a slightly different method for deleting cookies. Choose the browser you're using:
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