rejected efile for AGI

[CH103]

  My 2022 return has been rejected for AGI. My 2021 tax return is still in backlog. I tried using zero as per advisement. Please advise.

[jmurphy1483]

You are stuck and must file via mail.

I am not sure what you mean by backlog. If you never did 2021 taxes until far too late, the IRS may have never processed your 2021 taxes, hence you have no AGI yet (at least not on-line).

Hence, print and mail your taxes.

Next year, you should be OK - hopefully.

Its a "catch 22"... until the IRS finally processes your previous year's taxes, there is nothing on-line at the IRS that TurboTax (or anyone) can pull to check.

[MichelleLO]

Please see the below TurboTax help article for a list of potential reasons that returns get rejected due to the AGI and suggested solutions. 

What if I entered the correct AGI and I'm still getting an e-file reject?

For additional information, please see How do I fix e-file reject IND-031-04 or IND-032-04?

[changelamk]

My 2021 and 2022 e-file returns have been rejected by the IRS even though the AGI and the PIN were correct. For both the returns, I was getting a refund. So, I think IRS is rejecting the returns with a refund so that they can delay the refund payment. My son's 2021 return was also rejected because he had a refund but my daughter's 2021 and 2022 returns were accepted because she owed taxes.

[MichelleLO]

Please see the TurboTax FAQ posted in the thread directly above yours, regarding potential reasons why returns get rejected even when the AGI is correct. 

@changelamk 

[cmjohnston0209]

I’m having same issue.  IRS advises today I should be able to efile using 5 digit PIN.

 Where do I enter that into TurboTaxi stead of AGI??

[Critdog45]

Well the IRS keeps enough they should have a answer for everything like our out control government I'm having same problem they took my payment from me now I have to do them! Again 

[yatish sharma]

i have similar situtation, my identity was stolen and had to file paper return last year.

My last year return is still not processed so the AGI does not match when i try to efile.

If i will paper return, it will again take one year and i will be in a never ending loop.

[CarissaM]

If they have not processed the return and you want to e-file, enter zero as the AGI. @yatish sharma 

[yatish sharma]

Tried putting 0 and it was still rejected.

Tried putting 1 also and it was still rejected.

[DoninGA]

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@yatish sharma wrote:

Tried putting 0 and it was still rejected.

Tried putting 1 also and it was still rejected.

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Then you will have to print, sign, date and mail your tax return.

See this TurboTax support FAQ for how to print and mail a tax return using the TurboTax online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turb...

[mk2022mk]

I was repeatedly rejected for last year's AGI.  IRS help line looked up my 2021 return and said, "Your 2021 is not in our system until about 2 weeks after your refund check is mailed.  Thus ... there's nothing for the IRS pre-check computer to find to compare to and so I  WAS REJECTED.

The IRS help agent said to enter $0.00 dollars in the last AGI field.  That's $0.00 dollars not just $0 dollars.  I did that exactly and in my case my return was accepted.  Good luck.

[yatish sharma]

Thank you for the response, i will try the 0.00 out. hopefully this works.

[yatish sharma]

Turbotax made it 0 even afte entering 0.00.

Is their any method to make the complete 0.00 show in the filing.

[bluedeb]

@yatish sharma do not enter 0.00, you need to just enter a 0 (Zero)