Option trade reporting

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TurboTax 2020 gives an error message for an options trade that results in a loss. The brokerage 1099B form reports it with a proceed which is negative (the loss) while the basis is zero. Last year's TurboTax had no problem with this. However, Turbotax 2020 does not accept a negative amount in the proceeds box; it claims that it has to be a positive number. When will this be corrected?

[CarissaM · Accepted solution]

It would be best for you to follow the instructions here to contact customer service.