Not letting me E-file

[mjaber8]

I filed my 2022 taxes with TurboTax. when I get to the end of filing where I am about to process the e-file,  it says I did not file with TurboTax. What do I do? All of the options I can choose from are not fitting for my situation. 

[Cynthiad66]

The e-file deadline for 2022 taxes has passed.  You can prepare your return using TurboTax but you must print, sign, and mail your returns.

To print your return

TurboTax Online

To get a copy of your 2022 tax return that you filed, sign in to the account you used to file 2022s taxes, and either:

• Select Preview or print returns if your return has been accepted, or
• Select Your tax returns & documents to expand it if needed and select Download/print return (PDF).

TurboTax Desktop

To print a copy of your return, complete the following steps:

1. Open the return you want to print.
2. From the File menu (or TurboTax menu if you're on a Mac), choose Print.
3. In the pop-up window, select the form set you want to print (tax return, specific forms, etc.) and then select Preview Print Copy (on Mac, select your print options and then select Continue).
4. Select the printer icon from the menu to open the print window, and then after making any adjustments in the window, select Print.‌

See this link for more information:  How to Print Your Returns

[mjaber8]

Hi there! The problem is that i did file for 2022, it just thinks I didn’t. Are you saying I have to file on paper for 2023 in order to get this to work? I tried calling Turbo Tax but I refuse to pay in order to speak to a representative so I am stuck having to troubleshoot this myself. 

[CatinaT1]

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) 

Or - 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  

This will take you back in to the 2022 online tax return. 

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets 

[mjaber8]

That’s not what I am trying to do. I know that I filed in 2022 and can easily find the documents to prove it. This is what I am trying to explain: 

1. Turbo Tax says I did not file my 2022 taxes.
2. I DID file my 2022 taxes and received refunds from both Federal and State in April.
3. When I try to file for 2023, Turbo Tax is not allowing me to file my 2023 taxes because it says this: 

“

It looks like you started, but didn't successfully e-file the 2022 return with TurboTax. We'll use this info to guide you through the next steps.

a. E-filed with a different tax software

b. Filed with a CPA

c. Printed and mailed tax return

d. Tried to e-file, but was rejected

e. Didn't file taxes”

What do I do to get around this? I DID file in 2022 and even received my refund and Turbo Tax is not realizing this. Now I can’t complete my e-file for this year 2023 because of this. 

[VolvoGirl]

That shouldn't matter.  Where is it asking you this?  At the beginning or at the end to efile?  You just need to enter the 2022 AGI to efile.  Probably pick the first or second item to get past it.

[mjaber8]

yeah that’s what I was saying, I didn’t know why it was asking me that because I didn’t think it should matter. It’s asking me literally at the very last step, I already put in my direct deposit information and I’m ready to complete the e-file but then it asks me this.

[CrankyFiler]

I have the exact same problem.  i'm even able to download my 2022 tax returns, so it's obvious that TurboTax has my returns.

[CrankyFiler]

Since I already paid, I just selected filed 2022 by mail and followed the annoying instructions to file electronically.