Not letting me add a W-2 manually I didn't have a W-2 in 2020, but in 2021 I have a W-2. 2021 TT won't show screen in Fed Tax section to manually or import new W2 data

[K Chan]

Same issue here.  Trying to add W-2, or import W-2, the center window will go blank. 

This is on my Win11 AMD laptop.

Tried uninstall and reinstall, does not work.

Tried forcing a manual update, does not work.

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product ke...

Works fine on my 6 years old laptop running win 10, what a bummer.   

[LindseyLO]

For your convenience the minimum system requirements have been provided by clicking here. This could be causing the snag that you are having. If you are still having trouble, please reach out to Customer Support by clicking here

[BarbK]

Same problem here - CD Deluxe version on Windows 10 but had W-2 in 2020.

I transferred the 2020 return and  I can see them in the forms section.   I started entering the W2 in the forms section.   I entered one of the employers and do see the compensation on the 'step by step' but still get the blank screen when I press update.

[VolvoGirl]

is it this?

Why is the Wages & Income screen blank?

Update...it must have been fixed.  Try updating your program.  Go up to Online - Check for updates

[BarbK]

Turbo Tax is updated almost everytime I go into it.   I updated Windows 10.

Still blank screen for Wages and Income.

[BarbK]

I included a link but basically you need to run TurboTax as an administrator.  It was PAINFULLY SLOW so I suggest doing the rest of the return first and come back to the W-2s.   Maybe it was only the W-2s that were slow, the review, etc seemed to be normal.    

Here is the link:   

https://ttlc.intuit.com/community/income/help/why-am-i-getting-a-blank-screen-or-an-error-on-the-wag... 

[CarissaM]

Please follow the instructions here to manually update your software. If you are still getting the same error, please comment and let us know. @BarbK

[mlober60]

thank you, I right clicked on the Icon and selected run as administrator. Selected continue my return and immediately was asking me if I wanted to work on my wife's or my w2.

[pjbnorth]

I am having the same issue. I cleared data, closed all apps, updated TTAX, re-booted, and tried again. Blank screens for adding W-2's. 

[DawnC]

Search for W-2 and use the Jump to W-2 link from the search results to get to the entry screen.   Log out or close TurboTax and then re-open your tax return before searching.  And make sure you are all the way in your return before searching.   The search won't work from the Tax Home screen.   Skip Import and Upload - choose I'll type it manually.    @pjbnorth