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[fuelnow]

How do you guys post questions on this forum? I dont see a button to do so?

[mesquitebean]

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@fuelnow wrote:

How do you guys post questions on this forum? I dont see a button to do so?

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I presume you mean you want to start your own thread.  Scroll way down lower on this page.  Below each thread just after you see some page numbers, you should see a blue box "Post a question".  Then you'll get a form where you can enter a subject/title of your question.  Below that line is a box with room for any details.

Or you can go to this direct link to pick a category then ask a question:

https://ttlc.intuit.com/community/file-with-turbotax/discussion/03/303

Then when you go to the next screen after that, there is a blue "Ask a question" button placed right over the image near the top next to the search box.  That makes it kind of hard to see.

[Kshef88]

Hello,

I was supposed to have a call with a turbotax expert today at 2:15pm and they haven't contacted me yet. Is there anything I could do to get a call sooner than later as I set time aside to plan for this call and am worried that if they don't call me I won't file by the end of the day today.

[LaShaunA3]

We are sorry to hear that you are having issues with this. Please contact our customer service for assistance at 1-888-829-8608.
 

[madhoek]

Hi, I paid to file my taxes, but it said there was a problem with my payment. I looked into other options and decided not to file with turbotax. I'd like a refund since I'm no longer filing. Thanks! 

[mesquitebean]

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@madhoek wrote:

Hi, I paid to file my taxes, but it said there was a problem with my payment. I looked into other options and decided not to file with turbotax. I'd like a refund since I'm no longer filing. Thanks! 

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For any account-specific billing issue, you would need to phone TurboTax Customer Support.

Tell the robot: "Speak to representative about a billing issue" or just "billing issue."

Hours are 5AM-9PM Pacific, 7 days/week

https://ttlc.intuit.com/turbotax-support/en-us/contact/