@madhoek wrote:
Hi, I paid to file my taxes, but it said there was a problem with my payment. I looked into other options and decided not to file with turbotax. I'd like a refund since I'm no longer filing. Thanks!
For any account-specific billing issue, you would need to phone TurboTax Customer Support.
Tell the robot: "Speak to representative about a billing issue" or just "billing issue."
Hours are 5AM-9PM Pacific, 7 days/week
https://ttlc.intuit.com/turbotax-support/en-us/contact/
