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fmnisson
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It'sDeductible Can't Sign In

Can't sign in to it's Deductible.  When we attempt to sign in and sometimes just trying to select the page produces: "We're sorry, we can't find the page you requested.

You may have incorrectly typed the address (URL) or clicked on an outdated link."

Changed passwords and tried to browsers.  Currently using Macbook Air w/ MacOS 14.6.1 tried latest Safari and Chrome

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5 Replies

It'sDeductible Can't Sign In

Try this link, it should let you sign onto ItsDeductible - https://itsdeductibleonline.intuit.com/login

It'sDeductible Can't Sign In

@fmnisson 

 

It could be that you are using an old bookmarked URL'
I've had constant issues with my old bookmarked page URL too:

https://turbotax.intuit.com/personal-taxes/itsdeductible/
______________________________
There's a new URL, that goes to a page that looks almost identical,

https://itsdeductibleonline.intuit.com

 

but the login on that page works perfectly for me

(and is the one posted above by DoninGa):

 

https://itsdeductibleonline.intuit.com/login

_________________
TTX needs to change the re-direct from the sign-in on that older webpage for those users who have the old bookmark, and don't realize there is a new one.  Should be simple if anyone at TTX is actually paying attention.  

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
fmnisson
Returning Member

It'sDeductible Can't Sign In

that worked Thank You 🙂

George

fmnisson
Returning Member

It'sDeductible Can't Sign In

Thanks your's and DonnaG were spot on.

George

It'sDeductible Can't Sign In

Thanks to VolvoGirl for directing me to this thread indicating the new URL.  But it's unacceptable to a high degree that we have to rely on the community to get us to the correct place.  As you noted, Intuit / TurboTax should set up an automatic redirect.  Maybe the new link is deep inside one of their promotional junk blasts, but how are they going to assure we see it unless the title of the message says something about it.

Thanks, SteamTrain and fmnisson.

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