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absadat
New Member

Fails to EFile without update

The program does not update. It keeps trying but fails to update

LeonardS
Expert Alumni

Fails to EFile without update

In some instances, temporary internet files can disrupt access to secure websites. If a page fails to load or you experience difficulties signing in to your account, clear your browser's temporary internet files, including cookies, cache and browser history.  Then close and restart your browser.

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rkds71
New Member

Fails to EFile without update

same issue.  I have done manual updates. It still does not efile Fed or state. return. Tells me to print and mail my state. I paid for the efile. This is not a solution. 

 

 

JeanneLO
Intuit Alumni

Fails to EFile without update

Please follow the instructions in this TurboTax FAQ to contact customer support for assistance:  What is the TurboTax phone number?

@rkds71

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