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Is there a way to remove TurboTax Deluxe without starting over?

Yeah, we know that. The whole issue is that your company doesn't offer a downgrade feature without clearing all data and starting over. 

Is there a way to remove TurboTax Deluxe without starting over?

This is absolute evil. You tricked me into upgrading. Said I couldn't continue without upgrading, then immediately told me that I didn't need the upgrade, then immediately told me there was no way to downgrade without starting OVER COMPLETELY. You are bad bad bad bad people. You are evil, I hate you. I'm trapped and want a place to put my rage. Taxes are such a difficult, anxiety-provoking thing, and the last thing I need is for you to be scamming me, and lying to me, and forcing me to choose between paying $50 extra dollars for something I didn't use or spend another 4 hours filling out your web form. You could EASILY allow this, and choose not to so that you can hold my time hostage. I hope something horrible happens to you to make up for this. 

summerxy
Returning Member

Is there a way to remove TurboTax Deluxe without starting over?

by looking through the answers i guess I shouldn't bother even asking

 

Is there a way to remove TurboTax Deluxe without starting over?


@summerxy wrote:

by looking through the answers i guess I shouldn't bother even asking

 


In another thread, you said you were in Canada and wondered why you were seeing references to the IRS instead of the CRA.

 

This is the USA community forum.  If you are not preparing a US tax return, you are at the wrong site.  Here's the Canada community forum:

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca

Is there a way to remove TurboTax Deluxe without starting over?

It is intentional. They don't want to offer you the option that makes them less money. Its a messed up method called "dark pattern".

Is there a way to remove TurboTax Deluxe without starting over?

Why am I taken to the Credit Karma site now?  All I want to do is print my returns!!!  Your program used to be really good--now it sucks!

EbonyA
Intuit Alumni

Is there a way to remove TurboTax Deluxe without starting over?

@namynamy1152 you may print your return (once accepted), by following these steps: Printing tax return in Turbo Tax

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Jenmo
New Member

Is there a way to remove TurboTax Deluxe without starting over?

Same here TurboTax is ridiculously sneaky trying to force people to either waste their time or pay for service we do not want or even chose 

JTALMADGE878
Returning Member

Is there a way to remove TurboTax Deluxe without starting over?

I submitted my finances federal portion of his return on March 15. I have been receiving repeated text messages about your important update however am still unable to file his NYS return to so "special circumstances" according to your deluxe option we are entitled to online or telephone support which has lead me nowhere, the deluxe service provides the filing of both state and federal filing that he is being charged for. A total of over $200. Dollars and I am unable to file the state, have been hung up on multiple times today by my supposed customer support, been provided with inaccurate information as it was stated to me that my state needs to update their policies. We are New Yorkers, NYS requires efiling however I am being told that their are exceptions considering certain circumstances. I am sorry but Turbo Taxes inability to provide accurate information in regards to the filing of both state and federal taxes for individuals like my fiance who received unemployment yet charged these individuals for services not received is not a special circumstance. In fact it is a misuse of your companies tax prep platform as its apparent that the need to capitalize off of us the American people and utilize a time in which in person tax preparation I am sure is on a decline is disgraceful and shameful. I want all chargers removed from my finances account as you have not providing us with no more then an online version of the paper application in order to file . 

I hope I get a call back and not a continued disconnect that I have repeatedly been subjected to today.

Fed Up Customer

Joan Flores

[email address removed] 

JeanneLO
Intuit Alumni

Is there a way to remove TurboTax Deluxe without starting over?

Please do not post personal information on this public forum. It has been removed for your protection. We are also not able to contact you from this public forum.

 

The federal tax return will need to be accepted before you can file a state tax return.

 

The software has now been updated for NY filers with Unemployment as part of their 1099 income. Please see this: How is my state taxing unemployment income?

 

Please let us know if you need further assistance.

@JTALMADGE878

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Is there a way to remove TurboTax Deluxe without starting over?

Two years later and still the same issue. This company is pure evil, and don't forget they have lawyers lobbying every single day to make sure you have to keep paying them to do what should be a free service through malicious tactics like this one. If you're an employee (even a soulless one sifting through and posting robotic forum responses) you should feel bad for supporting Intuit, even if you have nothing to do with their decision making. Thank you kindly and have a good one.

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